Data Protection Policy
Cricexapp believes your personal data belongs to you. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe — no fine-print traps.
Welcome to Cricexapp. This Privacy Policy sets out our full position on how we handle your personal data. It applies whenever you use the Cricexapp platform — whether via the website or the app.
We understand that sharing personal information online can feel unsettling — especially on a platform that involves financial transactions. Cricexapp takes that concern seriously, which is why this policy is written in plain, straightforward language so you truly understand what happens with your data.
Core Commitments: Cricexapp never sells your personal data to third parties. Your information is used solely to operate our services, meet legal obligations, and improve your experience.
This policy governs Cricexapp's Terms & Conditions— reading it alongside this policy will give you the complete picture. By using the platform, you are considered to have agreed to this policy.
Cricexapp only collects information that is strictly necessary. Requesting unnecessary or excessive data is against our policy. Below is a list of the information we collect:
Name, date of birth, nationality, mobile number, email address, and NID or passport details for KYC verification.
Deposit and withdrawal history, payment methods (bKash/Nagad numbers, bank details), and transaction dates and amounts.
Bet history, game session data, win/loss records, and bonus usage information.
IP address, device type, operating system, browser information, and login timestamps.
Among the information listed above, identity and financial data are mandatory for our security and licensing requirements. Technical data is used to enhance platform security and performance.
Cricexapp collects information through several methods — all based on your consent or operational necessity:
Cricexapp never purchases your data from social media platforms or third-party data brokers. We only hold what you provide directly and what is generated through your use of the platform.
Cricexapp uses your information for the following purposes:
Marketing Communications: Cricexapp may send you promotional messages, but only with your consent. You can opt out of marketing communications at any time from your account settings. Essential transactional messages (such as deposit confirmations) cannot be disabled.
Cricexapp does not sell your data. However, limited information may be shared in certain specific circumstances:
Beyond the parties listed above, Cricexapp does not share your data with any advertisers, data brokers, or marketing agencies. Data protection obligations are built into all agreements with third-party service providers.
Cricexapp follows industry-leading technical standards to protect your data. Our security framework includes:
That said, no system is 100% impenetrable. In the event of a security incident, Cricexapp will promptly notify affected users and take all necessary steps.
Cricexapp uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device. The types of cookies we use:
You can manage cookies through your browser settings. Disabling essential cookies may cause some features to stop working correctly. Cricexapp does not use third-party cross-site tracking cookies.
Cricexapp believes you should have full control over your own data. You have the following rights:
To exercise these rights support@cricexapp.netEmail us or reach out via live chat.
Cricexapp does not retain your data longer than necessary. General data retention guidelines:
Once the retention period expires, data is securely deleted or anonymised. Exceptions may apply where legal obligations require otherwise.
Cricexapp reserves the right to update this Privacy Policy when necessary. If changes are made, you will be notified via your registered mobile number or email, and the updated date on the page will reflect the change. For significant updates, you will be asked to confirm your consent upon logging in.
For any privacy-related questions, requests, or complaints:
Cricexapp aims to respond to privacy requests within 30 days. For more complex requests, this timeframe may be extended, but you will be notified in advance.
Detailed Discussion
When making financial transactions online, the first question that comes to mind is — "Is my information truly safe?" That's a completely valid concern. Cricexapp takes it seriously.
On the technical side, we use 256-bit SSL encryption — one of the strongest encryption protocols in use on the internet today. This means any data travelling between your device and Cricexapp's servers passes through an encrypted tunnel, making it impossible for anyone to intercept or tamper with along the way.
On the topic of passwords — you may have heard of cases where a site's database gets hacked and passwords are exposed. Cricexapp reduces this risk with modern hashing algorithms. Your password is never stored in plain text; only a mathematical hash is kept, making it virtually impossible to reverse-engineer the original password. Not even Cricexapp staff can see your password.
Regarding financial information — when you deposit using a bKash or Nagad number, that number is stored in our system in encrypted form. It is verified at the time of withdrawal before the funds are sent. No staff member can directly view your payment account details.
A common question we hear — does Cricexapp sell my data to advertisers? The answer is no. Cricexapp does not share your information with any ad networks or data brokers. If you visit other websites after using Cricexapp, you should not see Cricexapp-related ads following you around. We do not use third-party tracking cookies of that kind.
One thing we want to be transparent about — to comply with the Curacao eGaming license, certain information must be shared with the licensing authority. This is mandatory and applies to any licensed platform. Operating the license without sharing this information is not possible. Similarly, if we are legally required to provide data under a court order or as part of a legal investigation, that obligation cannot be avoided.
The most important part of keeping your data safe on Cricexapp is you. Use a strong password, never share your login credentials with anyone, and avoid logging in on public Wi-Fi. Cricexapp's support team will never ask for your password by phone or message — if anyone does, treat it as a fraud attempt.
Our Privacy Commitment
All data is encrypted with 256-bit SSL — bank-grade security on every connection.
256-bit SSL TLS 1.3Cricexapp never sells your data to advertisers or data brokers under any circumstances.
Never Sold No TrackingView, edit, or delete your data — it's entirely up to you. Manage everything easily from your Account Settings.
Download DeleteNo complicated legal jargon. Cricexapp's privacy policy is written in plain, simple language — easy for everyone to understand.
Plain Language No Hidden TermsOperated in compliance with international data protection regulations. European GDPR standards extend protection to Bangladeshi users as well.
GDPR International StandardsYour wallet funds are kept separate from the company's operational funds — just like your data, your money is protected.
Separate Funds SecureTopics covered on this page:
Privacy Policy Data Security Cricexapp Privacy SSL Encryption Personal Information GDPR Cookie Policy Right to InformationFAQ
Cricexapp supports the most widely used payment methods in Bangladesh, keeping local users in mind. Here's a full breakdown:
Mobile Banking:
Bank Transfer: Direct transfers from any Bangladeshi bank are supported. Processing takes 1–3 business days, making this method well-suited for larger amounts.
Cryptocurrency: Bitcoin, Ethereum, and USDT are supported. Deposits and withdrawals in crypto are converted at the prevailing market rate.
Minimum deposit is ৳200 via mobile banking and ৳500 via bank transfer. All payment transactions are secured with SSL encryption — your details are never shared with third parties.
Although Cricexapp's name starts with "cricket," the platform covers more than 30 sports categories. Here's how you can place bets on football and other sports:
Go to the Sports Betting section: Select "Sports" or "Sports Events" from the menu to browse the full list of available sports.
Popular Sports Categories:
Betting Markets: Each match can offer 100+ markets — from match winner and half-time score to total goals and Asian Handicap. With live betting, you can place bets even while the match is in progress.
Get Started Sports Events Go to the page and select your preferred sport.
Trust Us, Play Safe
With 256-bit SSL encryption, GDPR-compliant policies, and segregated fund protection, Cricexapp is one of the safest online gaming platforms in Bangladesh.