Cricexapp — Online Gaming Platform Built for Bangladesh

Who We Are

The Cricexapp Story — How It Started and Where We Are Now

Interest in online gaming and betting has run deep in Bangladesh for years. But for a long time, one problem persisted — there was no platform that spoke a familiar language, accepted local payments, and was genuinely trustworthy. Foreign sites had no Bangla support, didn't accept bKash or Nagad, and offered customer service only in English. All in all, the experience was never easy for the average Bangladeshi user.

Cricexapp launched in 2020 to fill exactly that gap. From day one, the goal was singular — to create a gaming experience built for the people of Bangladesh, where language is no barrier, payments are straightforward, and trust is never in question. In its very first year, Cricexapp welcomed over 100,000 members — a response that proved the idea was right.

Five years on, Cricexapp is one of the most recognized online gaming platforms in Bangladesh — with over 1.5 million registered members, active users in all 64 districts, and millions of bets and game sessions every day. These numbers tell a story of growth, but more than that, they tell a story of trust.

Our Mission & Values

What Sets Us Apart

Why Millions Choose Cricexapp

Our Journey

The cricexapp Story — Milestone by Milestone

Our Team

The People Behind Cricexapp

Behind Cricexapp is a diverse and experienced team — professionals with over a decade of expertise across gaming, software development, fintech, and customer service, all working toward one goal: making your experience the best it can be.

Our Philosophy

What Cricexapp Believes In

Cricexapp is more than a business — it's a commitment to Bangladesh's gaming community. We believe gaming is a legitimate and enjoyable form of entertainment, as long as it's done responsibly. That's why Cricexapp offers tools like deposit limits, self-exclusion, and cooling-off periods. These aren't just rules — they reflect how seriously we take our responsibility.

Many platforms lure players in with bonuses while burying the real terms in fine print. That doesn't happen at Cricexapp. Every bonus clearly states its wagering requirements, expiry, and eligible games — all written in plain Bengali. And if you ever have questions, our support team is ready to help at any time.

We never compromise on game fairness. Every slots title, Live Casino game, and virtual sports game on Cricexapp is tested by independent auditing bodies. RNG (Random Number Generator) certification ensures that no outcome is influenced by bias — whether human or machine. That impartiality is the strongest protection a player can have.

A word on Cricexapp's customer support. Our goal is simple: no issue stays unresolved for more than five minutes. Whether your deposit didn't go through, your withdrawal is stuck, or a bonus hasn't been credited — just message us in Bengali on live chat and you'll get help right away. At 2 AM, at 6 AM, any time.

If you have any concerns about payments, here's what you should know: at Cricexapp, player funds are kept completely separate from the company's operational funds. That means your money is never used to cover company expenses — ever. This segregation is a mandatory requirement of our international license, and Cricexapp strictly adheres to it.

There's still a lot of road ahead. Cricexapp adds an average of 15–20 new games every month, new sports markets are continuously launched, and the list of payment methods keeps growing. Our tech team works non-stop to make the platform faster and more stable. Delivering the best experience for Bangladesh's gaming community — today, tomorrow, and always — is what Cricexapp is all about.

Our Core Values

FAQ

Frequently Asked Questions

How does Cricexapp refund bets if a match is abandoned or stopped mid-way?

Cricexapp has a clear policy for cancelled or incomplete matches. The core rule is: if a match is abandoned before the minimum required play (e.g., at least 5 overs in cricket), the bet is Void (Void) is declared and the full stake is automatically returned to the player's wallet.

However, if play is suspended after a specific portion of the match has been completed (such as the first innings), bets placed on that completed portion (e.g., "runs in the first innings") will be settled, while bets on the overall match result will be voided.

Live betting follows separate rules — bets that were already settled before a match was suspended (such as runs in a specific over) will remain valid. Any bets left unsettled at the time of suspension will be voided. If you have any doubts, reach out via cricexapp live chat and the support team will walk you through the details.

What should I do if I can't remember my cricexapp login password — is there a way to get back into my account?

Forgetting your password happens to everyone — no need to worry. Getting back into your Cricexapp account is simple. Just click the "Forgot Password" link on the login page.

Next, enter your registered mobile number. You'll receive an OTP (one-time password) — usually within 30 seconds. Use the OTP to verify your identity, then set a new password. The whole process takes under two minutes.

If you provided an email address during registration, you can also receive a reset link via email. If your mobile number has changed or you're not receiving the OTP, please contact us directly support@cricexapp.netEmail us or reach out via live chat — our support team will verify your identity and help restore your access.

For your security, use a strong password (a mix of letters, numbers, and symbols) and never share it with anyone.