Legal Documents
Please read these Terms & Conditions carefully before using Cricexapp. We believe transparency is the foundation of trust — which is why everything is written in plain language with no hidden clauses.
Welcome to Cricexapp. These Terms and Conditions govern all aspects of using the Cricexapp platform. By registering or using the platform, you are deemed to have accepted these terms. Please read the full document carefully before registering.
Cricexapp is an international online gaming platform licensed by Curacao eGaming. Our goal is to provide users in Bangladesh with a safe, fair, and enjoyable gaming experience. These terms and conditions form the legal framework that supports that commitment.
Important: Cricexapp reserves the right to update these Terms & Conditions at any time. If changes are made, you will be notified via your registered email or mobile number, and the updated date will be shown on the platform. Continued use of the platform after any changes constitutes acceptance of the revised terms.
In these Terms & Conditions, "Cricexapp", "we", and "our" refer to the company operating the platform. "You", "user", and "member" refer to any registered account holder.
To open an account with Cricexapp, you must meet the following requirements:
After registration, your mobile number will be verified via OTP. For large transactions, you will need to complete an identity verification (KYC) process — full details are available in the FAQ section.
Keeping your Cricexapp login credentials (username and password) confidential is your responsibility. If you suspect any unauthorized access to your account, contact our support team immediately.
Payment methods supported on Cricexapp include bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All transactions are processed in Bangladeshi Taka (BDT), with conversion rates applicable for cryptocurrency transactions.
Cricexapp processes withdrawals only to the mobile number or bank account used during registration. Funds will not be sent to third-party accounts.
Anti-Money Laundering Policy: Cricexapp complies with international AML (Anti-Money Laundering) policies. Suspicious transactions may be temporarily held for investigation. Any attempt to use Cricexapp for money laundering will result in permanent account closure and a report to the relevant authorities.
Specific terms apply to all bonus offers on Cricexapp. Please read the relevant offer's terms and conditions before accepting any bonus. The general rules that apply are:
For full details on bonuses Bonus Page to find out more. If you have any questions, feel free to contact the support team.
Please follow the rules below when betting on Cricexapp:
All games on Cricexapp are audited by eCOGRA and results are completely impartial. If you ever have doubts about a game outcome, contact our support team — they will review the logs and assist you.
The following activities are strictly prohibited on Cricexapp. If proven, the account will be closed and any deposited funds will be forfeited:
Cricexapp reserves the right to temporarily or permanently close an account in the following circumstances:
You may close your account at any time by contacting our support team. Any valid funds remaining in your wallet at the time of closure will be refunded, but all unused bonuses will be forfeited.
Right to Appeal: Upon Account Closure support@cricexapp.net-to appeal or request the reason for a decision via email. Cricexapp will respond within 72 hours.
Cricexapp takes responsible gaming seriously. Gaming is a form of entertainment — not a way to solve financial problems. We encourage all users to make use of the tools below:
There is a 24-hour cooling-off period for changes to these settings, to prevent impulsive decisions. To learn more, Responsible Play View page.
Cricexapp takes the security of your personal data seriously. We use 256-bit SSL encryption and comply with international data protection standards (GDPR-compliant).
For full details on how your data is collected, used, and stored, please refer to our Privacy Policy. In brief:
If you have any issues or complaints on Cricexapp, you can get them resolved through the following steps:
Any disputes arising from these Terms & Conditions will be resolved under the laws of Curacao. Cricexapp always strives for a fair and timely resolution.
Contact: support@cricexapp.net | Live Chat: Available 24/7
Why Our Terms & Conditions Are Trustworthy
Cricexapp's terms are written in plain, straightforward language — no legal jargon. Any user can read and understand them with ease.
Plain Language Clear TermsNo hidden terms, no fine-print traps. Cricexapp believes transparency is the foundation of a lasting relationship.
No Hidden Terms Transparent PoliciesCricexapp operates under a Curacao eGaming license. Operations are only possible as long as all license conditions are met.
Curacao License RegulatedYour personal data and funds are fully protected through 256-bit SSL encryption and segregated fund management.
SSL Encrypted Segregated FundsResponsible gaming is central to Cricexapp's terms. Limit tools, cooling-off periods, and self-exclusion are available to all members.
Limit Tool Self-ExclusionMost complaints are resolved within 24 hours. Cricexapp's support team is committed to delivering fair outcomes every time.
Resolved Within 24 Hours Fair PlayOn This Page:
Terms & Conditions Terms of Use Cricexapp Policy Payment Terms Bonus Terms Account Rules KYC Verification Responsible GamingFAQ
We want to be upfront about how your personal information and funds are kept safe on Cricexapp — it's a question that matters to many of our users.
Data Encryption: Cricexapp uses 256-bit SSL (Secure Socket Layer) encryption. This means every piece of data traveling from your browser or app to our servers — logins, payments, personal information — is fully encrypted in transit. Third parties cannot intercept or tamper with this data.
Wallet Balance: In accordance with its international license requirements, Cricexapp holds player funds in a bank account completely separate from the company's own operational funds. This means your balance remains protected even in the event of any financial difficulty on the company's part.
Data Sharing: Your personal information is never sold to third parties. Certain data may be shared with licensing authorities or as required by law — and only when legally obligated to do so.
Password Security: Your password is stored in hashed format — even Cricexapp staff cannot view it directly. Our support team will never ask for your password — treat any such request as suspicious.
KYC (Know Your Customer) verification is simpler than it sounds — in most cases, the entire process is completed within 24 hours.
When KYC Is Required: KYC is not required for basic registration. However, if a single withdrawal exceeds ৳50,000 or your total withdrawals pass a certain threshold, Cricexapp will ask you to complete KYC.
Required Documents:
Process: Go to Account Settings and select the "Identity Verification" or "KYC" option, then upload the required documents as instructed. The Cricexapp verification team will review your submission within 24 hours — often sooner — and notify you of the outcome.
If any image is unclear or incomplete, you will be asked to re-upload it. For direct assistance, contact us via live chat — our support team will guide you through the entire process.
Safe & Trustworthy
Join Cricexapp today — Curacao-licensed, SSL-secured, and fully available in Bengali. Get a 100% bonus on your first deposit.